Dashboard

Issue-first overview. Click any number to filter.

Active issues
User got error, quota consumed incorrectly
user@example.com · Invoice to Excel · 12 min ago · Job #4821
Rising error rate on PDF to Excel
4.2% failure rate (threshold: 3%) · Last hour
2 users approaching quota limit
Growth plan · 90%+ used

Users

Search, view, and manage user accounts.

EmailPlanQuotaStatus
user@example.comPro847 / 1000Active
jane@company.comGrowth2,340 / 2,500Near limit
bob@startup.ioFree10 / 10Quota used
suspended@bad.comFree0 / 10Suspended

Errors

Recent processing failures. Failed jobs never consume quota.

TimeToolErrorUserQuota
14:32Invoice to ExcelOCR timeout after 30suser@example.comConsumed ✗
13:15PDF to ExcelMalformed PDF structurejane@company.comNot consumed
11:48Receipt to CSVImage too blurrybob@startup.ioNot consumed

Processing health

Success rates by tool over the last 24 hours.

ToolJobsSuccessAvg timeStatus
Invoice to Excel34298.5%4.2sHealthy
Receipt to CSV51899.1%3.8sHealthy
PDF to Excel12795.8%8.1sWatch
QR Generator89100%0.3sHealthy

Support cases

User-reported issues from the help center.

Charged for failed processing
user@example.com · Opened 12 min ago · Via: Report a problem
How do I download as CSV instead of Excel?
jane@company.com · Opened 2 hours ago · Via: Help article

Settings

Admin configuration.

Quota & processing
Free plan monthly quota10 documents
Error threshold alert3% failure rate
Job history retention2 days / 10 jobs
Audit loggingEnabled